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Shipping Policy

Last Updated: 12/12/2025

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Thank you for shopping with us. This Shipping Policy outlines how we process, handle, and deliver orders placed through our website. By placing an order, you agree to the terms below.

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1. Processing Times

Orders are typically processed within 2 - 3 business days.
Processing times do not include weekends or holidays.

If we experience a high volume of orders or delays, we will communicate this on the website or via email.

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2. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Common delivery estimates:

  • Standard Shipping: 3 - 5 business days

  • Expedited Shipping: 2 - 3 business days

  • Overnight Shipping: 1 business day

Delivery estimates are not guaranteed and may vary based on carrier, weather conditions, or other external factors.

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3. Shipment Tracking

Once your order ships, you will receive an email with:

  • A shipping confirmation

  • Your tracking number

  • A link to track your package

Please allow up to 24 hours for tracking information to update.

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4. Shipping Carriers

We ship using trusted carriers, including:

  • USPS

  • UPS

  • FedEx

We reserve the right to change carriers at any time to ensure efficient delivery.

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5. Shipping Restrictions

We currently ship to:

  • United States

We do not ship to:​

  • Certain restricted regions

  • International destinations

If an order cannot be shipped to your location, we will contact you for alternatives or issue a full refund.

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6. Incorrect or Undeliverable Addresses

Customers are responsible for ensuring that shipping information is accurate.
If an order is returned due to an incorrect or undeliverable address:

  • We can reship the order at the customer’s expense

  • Or issue a refund minus shipping costs

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7. Lost, Stolen, or Damaged Packages

Once a package is handed to the carrier, it becomes their responsibility.

If your package is:

  • Lost: Please contact the carrier directly to file a claim

  • Stolen: File a claim with the carrier and notify local authorities if needed

  • Damaged: Contact the carrier for a damage claim

We will assist in providing necessary documentation but are not responsible for carrier errors.​

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9. Order Changes and Cancellations

Orders cannot be modified once shipped.
If you need to cancel or change an order, please contact us immediately at:

217-679-6489

We will do our best to accommodate your request.

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10. Contact Us

If you have any questions regarding our Shipping Policy, please contact us:

Simply CBD

1039 Junction Circle Drive

Springfield, Illinois 62704

217-679-6489

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Website Disclaimer:

This product is not for use by or sale to persons under the age of 21. This product should be used only as directed on the label. It should not be used if you are pregnant or nursing. Consult with a physician before use if you have a serious medical condition or use prescription medications. A Doctor’s advice should be sought before using this and any supplemental dietary product. All trademarks and copyrights are property of their respective owners and are not affiliated with nor do they endorse this product. These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure or prevent any disease. Individual weight loss results will vary. By using this site you agree to follow the Privacy Policy and all Terms & Conditions printed on this site. Void Where Prohibited By Law.

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